Sunwin Terms & Conditions – Complete English Guide

1 General Information & Overview

These Terms and Conditions ("Terms") constitute a legal agreement between Sunwin ("we", "us", "Platform") and the user ("you", "member"). By accessing or using the sunwin-baji.net website and all associated services, you agree to be bound by these Terms.

Sunwin is an online betting and gaming platform providing Sports Betting, lottery, and other online gaming services to users in Bangladesh. Our platform operates in accordance with applicable regulations in Bangladesh.

Scope of Application

• These terms apply to all Sunwin services, including Sports Betting, live betting, lottery, and bonus offers.
• These Terms apply equally to use of the platform on mobile devices, desktop, or any other device.
• Any new services added in the future will also fall under these terms and conditions, unless stated otherwise.

2 Account Registration & Eligibility

To open an account and use our services on Sunwin, you must meet the following requirements:

Registration Eligibility

• You must be at least 18 years of age. Providing a false date of birth during registration is a punishable offense.
• You must be a resident or citizen of Bangladesh.
• All information you provide must be accurate, complete, and up to date.
• You must not already have an existing Sunwin account registered in your name.
• Users with a previously banned account are not permitted to open a new one.

Identity Verification (KYC)

Sunwin may request the following documents at any time to verify your identity:

3 Deposit & Withdrawal Policy

All financial transactions on Sunwin must strictly follow the rules below. Our payment system is fast, secure, and fully transparent.

Deposit Rules

• Deposits must be made using bKash, Nagad, Rocket, or other approved methods registered in your own name.
• Minimum deposit: ৳500. No maximum limit, though larger amounts may require additional verification.
• Third-party payments are strictly prohibited. Any such payment detected will result in the account being subject to investigation.
• Deposits are usually credited to your account instantly. If there is a delay, please contact support.

Withdrawal Rules

• Minimum withdrawal: ৳500. Processing time: typically within 30 minutes to 24 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Applicable wagering requirements must be met before withdrawing bonus balance.
• Withdrawals may be delayed if KYC verification has not been completed.
• Sunwin reserves the right to suspend withdrawals in the event of suspicious activity.

4 Betting Rules

The following rules apply equally to all members when placing bets on Sunwin.

Bet Acceptance & Cancellation

• Once confirmed, bets cannot be cancelled unless a technical error is proven.
• Live betting odds can change at any time once a match has started. The odds at the moment your bet is confirmed are the ones that apply.
• If an event is cancelled or abandoned, the bet amount will be refunded.
• In the event of any dispute regarding a match result, the result obtained from official sources shall be considered final.

Maximum Bet Limit

Maximum bet limits may vary across different events and markets. These limits are clearly displayed on the platform at the time of placing a bet. Sunwin reserves the right to adjust maximum bet limits under special circumstances.

In the Event of a System Error

If incorrect odds or inaccurate information are displayed due to a technical error, Sunwin reserves the right to void the affected bets. Any winnings claimed from such bets will not be accepted.

5 Bonuses & Promotional Offers

Sunwin offers various bonuses and promotional offers. Each bonus has its own terms that must be read before claiming.

Welcome Bonus

• The welcome bonus is available to new members only and can be claimed once per person.
• To withdraw a bonus, you must meet the applicable wagering requirement (typically 5–15x the deposit plus bonus amount).
• If the wagering requirement is not met within 30 days of receiving the bonus, the bonus will be forfeited.

Reload & Loyalty Bonus

• A reload bonus may be available on deposits of a specified amount each week or month.
• Loyalty points can be converted into real cash, but a minimum number of points is required.

6 Prohibited Activities

The following activities are strictly prohibited on the Sunwin platform. If detected, immediate action will be taken:

• Multiple Accounts: Creating multiple accounts under the same identity.
• False Information: Providing false or fraudulent information during registration or KYC.
• Arbitrage Betting: Attempting to exploit odds differences for risk-free profit.
• Use of Software: Placing bets using automated bots or software.
• Third-Party Payment: Using another person's payment method.
• Money Laundering: Using the platform for money laundering purposes.
• Platform Hacking: Attempting to gain unauthorized access to the system or breach platform security.
• Match Fixing: Participation in any form of match fixing or corrupt activity.

7 Account Closure & Suspension

Sunwin may temporarily suspend or permanently close an account at any time for the following reasons:

• Engaging in prohibited activities or violating the terms and conditions.
• Failure to complete KYC verification or providing false information.
• Account inactive for an extended period (12 months).
• Voluntary account closure request by the user.
• Self-exclusion under the Responsible Gaming program.

Voluntary Account Closure

You can request account closure through our support team at any time. Make sure to complete any pending withdrawals before submitting the request. Please note that reactivating a closed account may not be possible.

8 Privacy & Data Protection

Sunwin treats the protection of your personal information as its highest priority. Our privacy policy forms an integral part of these terms and conditions.

• Your personal and financial information is protected with SSL encryption.
• We never sell your personal information to third parties.
• Your information is used solely for service improvement, KYC verification, and legal compliance.
• To learn more, visit our Privacy Policy Read the page.

9 Limitation of Liability

Sunwin is not liable for the following:

• Issues with bets or transactions caused by your internet connection being lost.
• Disclosure of your account information to a third party due to your own negligence.
• Service disruptions caused by force majeure events (natural disasters, server attacks, government restrictions).
• Sunwin is not liable for any financial losses arising from betting or gaming.

10 Changes & Updates to Terms

Sunwin reserves the right to modify, update, or remove these Terms & Conditions at any time. In the event of changes:

• A clear notice will be posted on the platform.
• A notification may be sent to your registered email address.
• The date of any changes will be updated on this page.
• Continued use of the platform after any changes will be taken as acceptance of the updated terms and conditions.

Contact Us

If you have any questions about these terms and conditions, please get in touch with our support team: